Field Service Management Summit 2019

While India is poised to emerge as one of the largest economies of the world, the way customers buy, and businesses sell and manage after-sales services is changing. With the recent economic trends, and new companies entering the good and services industry every day the consumer and customer's buying attitudes and behaviours are also changing. Today's buyers have become more demanding, insisting on both off-the-shelf products and more complex, customized solutions with different levels of sales support.

Customer expectations are ever increasing, and companies need to constantly be on their toes to keep up with this pace. All around the globe, companies realise that "getting closer to the customer" is crucial for growth. Both business buyers and consumers have more choices than ever before.

According to a market research study, the demand analysis of Global Field Service Management Market size & share revenue size is expected to cross around US$ 6,161.9 million by 2028 and is expanding growth at a registered CAGR of 11.7% from 2022 to 2028

Field service management is needed to reduce this gap and improve the TAT and retain valued customers. Join us, as we bring together industry leaders at the 4^th Field Service Management Summit 2022. This summit will bring together top industry speakers and panellists over the two days to decode the complexities of the Field Services Industry.

• The changing face of field service: Managing through COVID-19 and beyond
• Having a clear and defined strategy in your movement towards increasing field service ROI and people experience
• Painting a 2030 outlook: Changes to expect in field service management and what not to miss
• Field service technician enablement: Increasing first time fix rates to achieve higher customer satisfaction and profits Increasing diagnostic accuracy and onsite efficiency
• Capture high accuracy data, creating a digital twin, and gain real-time visibility for better decision-making
• Exploring the technology, skills and change management strategies required to meet the increasing complexities of the on-field workforce
• Developing a successful visual support strategy - A blueprint for how to plan, execute and monetise your vision