Award Categories & Criteria

This award celebrates a team that has redefined excellence in service delivery through creativity and forward-thinking innovation. By leveraging cutting-edge technology, unique processes, or fresh customer engagement strategies, the winning team has achieved remarkable improvements in efficiency, customer satisfaction, or overall service experience. This award showcases cutting-edge thinking and the implementation of breakthrough ideas that have transformed the way service is delivered, setting new benchmarks in the industry.

This award recognizes the field service team that has demonstrated an exceptional commitment to safety in the workplace. The recipient consistently upholds and promotes the highest safety standards, ensuring the well-being of both team members and customers. Whether by adhering to safety protocols, proactively identifying and mitigating risks, or leading safety training initiatives, the Safety Champion sets an example of vigilance and responsibility in the field. This award celebrates a safety-focused mindset and recognizes the champion who ensures that the health and safety of everyone involved remain the top priority during service delivery.

This award honors the Aftersales Service Team that has demonstrated exceptional commitment to customer satisfaction. It celebrates team that go above and beyond to provide timely, efficient, and personalized support, ensuring a seamless experience for customers after their initial purchase. .

This award recognizes an outstanding individual in the field service team who has shown exceptional promise, dedication, and performance early in their career or over the past year. Whether by quickly mastering new skills, going above and beyond in challenging situations, or delivering exceptional customer service, this individual has proven to be a key contributor to the team. Their proactive attitude, willingness to learn, and impact on both customers and colleagues make them a true field service hero. This award highlights the rising talent or unsung hero within the field service team who has made a lasting impression through hard work, adaptability, and an unwavering commitment to excellence.

This award recognizes the Field Service Team that has demonstrated exceptional performance in delivering on-site customer support. The team is celebrated for its technical expertise, professionalism, and commitment to delivering timely and high-quality service in the field. This award celebrates a team that not only resolves customer issues but does so in a way that builds trust, loyalty, and long-term partnerships.

This award honors an individual who has demonstrated exceptional leadership in the field service domain. The recipient is recognized for their ability to guide and inspire their team, drive operational excellence, and foster a positive, results-oriented work environment. Through mentoring, strategic decisions, and successfully navigating challenges, this leader sets a benchmark for excellence in field service management and team success.
Kindly provide below mentioned details to receive nomination form:
*Nomination forms should be submitted by 23rd January 2025
For any query on the process or nomination form,
Please write to us at sheeba.mirza@inventicon.in or call +91 90040 19582