7^thsup> Annual Field Service Management India Summit & Awards 2025

TeamViewer is a leading global technology company that provides a connectivity platform for remote access, control, management, monitoring, and repair of devices. Founded in 2005, TeamViewer focuses on cloud-based technologies to enable global online remote support and collaboration

TeamViewer Embedded is a comprehensive solution designed to connect, monitor, and operate machines and devices securely from anywhere

TeamViewer recently introduced Smart Service, a powerful remote after-sales service solution designed to help businesses troubleshoot technical issues quickly and efficiently from a distance. Here are some key features:

• Remote Troubleshooting: Enables service teams to diagnose and resolve issues remotely, minimizing downtime and reducing operational costs.
• Augmented Reality (AR) Integration: Provides visual assistance to on-site staff, making it easier to identify and fix problems.
• Secure Connectivity: Ensures safe and reliable remote access to connected devices.
• Knowledge Capture: Documents resolution steps and captures acquired knowledge for future reference.
• Third-Party Integrations: Seamlessly integrates with existing infrastructure for a smooth support experience.

Smart Service aims to enhance customer satisfaction by providing fast, effective solutions and empowering service teams to work smarter.

FSM Global Technologies is a leading global technology company engaged in providing a wide range of innovative field service automation solutions to organizations across industries. Our intelligent suite of offerings, including FSM Grid, NeoFlow, FSM Nova, and FSM Assist, enables companies to harness the power of next-generation technology to improve productivity and boost profitability with greater predictability.

www.fsmglobal.com/fsm-grid
www.fsmneoflow.com

Calibehr is a leading business solutions provider with close to 2 decades of experience in delivering end-to-end strategic solutions to clients across India and beyond. With a focus on seamlessly integrating people, processes, and technology pillars, Calibehr empowers organizations to concentrate on their core business goals while handling critical business functions, offering improved operational efficiency. Through its comprehensive Business Lifecycle Management approach, Calibehr ensures sustainable growth for its clients in a constantly evolving market.

Offering a wide range of tech-enabled services, Calibehr serves diverse industries by providing quick and measurable results. Their offerings span from HR outsourcing, Staffing & Recruitment, contact center, back office & field service management, background verification & compliance management, to development of cutting-edge tech solutions like UI/UX design, website & mobile app development, and Robotic Process Automation.

Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 150,000+ professionals across 90+ countries helping 1100+ clients, Tech Mahindra provides a full spectrum of services, including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design, AI & analytics, and cloud & infrastructure services.

Yantr.ai is an innovative platform built by TechM BPS that uses AI and machine learning to help businesses better manage their workforce and resources. It provides practical insights and recommendations to help the operations team plan and optimize tasks efficiently.

Nebulaa IT Solutions LLP, established in 2019 and based in Navi Mumbai, India, is a trusted IT solutions provider helping organizations achieve digital transformation. We specialize in technology consulting, IT solutions implementation, and process flow automation, empowering businesses to streamline operations and enhance efficiency. Our services include CRM/ERP implementations, custom IT solutions, web development, branding, and logo designing, tailored to meet diverse client needs. With a focus on innovation and excellence, our skilled team delivers impactful solutions that drive business growth. Whether it’s implementing enterprise applications, automating workflows, or creating compelling digital experiences, we partner with clients to achieve their strategic goals. At Nebulaa, we prioritize client success through reliable, scalable, and innovative technology solutions.