THOUGHT LEADERS

Anila Fredericks
Head of Customer Service Operations
Telstra Singapore Pte Ltd. (Singapore)

Ankeet Bhat
Chief Strategy Officer
MapmyIndia (India)

Anuj Jaeel
Head Field Services
NCR Corporation India Pvt Ltd (India)

Ashish Sharma
Executive Vice President Customer Service
Vodafone Idea Ltd. (India)

Bharati Amarnani
Global Customer Support Director
Coda Payments Pte. Ltd. (Singapore)

Daryl Check
Executive & Head of Delivery
IBM Services Asia Pacific (Singapore)

Jordan Argiriou
Director, Service Solutions APEC
QIAGEN Pty Ltd. (Australia)

Laure Crespo
APAC Field Services Execution Manager
Schneider Electric Singapore Pte Ltd. (Singapore)

Mynool Hossain
Head of Customer Experience, RedDot Digital
Robi Axiata Ltd. (Bangladesh)

Naimish Rajyaguru
National Service Head
Symphony Ltd. (India)

Rahul Deshmukh
Director – Services
Thyssenkrupp Industries India Pvt. Ltd.

Rahul Mishra
Sales Head
ServitiumCRM (India)

Rakesh Gupta
Head Customer Service
Panasonic Life Solutions India Pvt Ltd (India)

Sairam Prasad
Industry Leader
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Sameer M Inamdar
Field Service Operations Manager – South Asia, Cluster APAC
Tetra Pak India Ltd. (India)

Sandeep Bansal
National Technical Manager
Fresenius Medical Care India Pvt. Ltd. (India)

Sudeep Srivastava
Head Robotics and Intelligent Automation
Schlumberger Technical Services India Pvt. Ltd.

Saroj Pathak
Head Customer Support – Field & Channel, Middle East & Turkey, and Global CS Equity
HP Inc.

Shriniwas Joshi
Vice President – Customer Service
Ariston Thermo India Pvt. Ltd. (India)

Subhasish Ghosh
Field Service Representative - Commercial Airplanes
Boeing International (India)

Toshio Ono
BGS Country Manager, Global Sales & Marketing, International Government Services
Boeing International (Japan)