THOUGHT LEADERS


Anila Fredericks

Head of Customer Service Operations

Telstra Singapore Pte Ltd. (Singapore)

Ankeet Bhat

Chief Strategy Officer

MapmyIndia (India)

Anuj Jaeel

Head Field Services

NCR Corporation India Pvt Ltd (India)

Ashish Sharma

Executive Vice President Customer Service

Vodafone Idea Ltd. (India)

Bharati Amarnani

Global Customer Support Director

Coda Payments Pte. Ltd. (Singapore)

Daryl Check

Executive & Head of Delivery

IBM Services Asia Pacific (Singapore)

Jordan Argiriou

Director, Service Solutions APEC

QIAGEN Pty Ltd. (Australia)

Laure Crespo

APAC Field Services Execution Manager

Schneider Electric Singapore Pte Ltd. (Singapore)

Mynool Hossain

Head of Customer Experience, RedDot Digital

Robi Axiata Ltd. (Bangladesh)

Naimish Rajyaguru

National Service Head

Symphony Ltd. (India)

Rahul Deshmukh

Director – Services

Thyssenkrupp Industries India Pvt. Ltd.

Rahul Mishra

Sales Head

ServitiumCRM (India)

Rakesh Gupta

Head Customer Service

Panasonic Life Solutions India Pvt Ltd (India)

Sairam Prasad

Industry Leader

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Sameer M Inamdar

Field Service Operations Manager – South Asia, Cluster APAC

Tetra Pak India Ltd. (India)

Sandeep Bansal

National Technical Manager

Fresenius Medical Care India Pvt. Ltd. (India)

Sudeep Srivastava

Head Robotics and Intelligent Automation

Schlumberger Technical Services India Pvt. Ltd.

Saroj Pathak

Head Customer Support – Field & Channel, Middle East & Turkey, and Global CS Equity

HP Inc.

Shriniwas Joshi

Vice President – Customer Service

Ariston Thermo India Pvt. Ltd. (India)

Subhasish Ghosh

Field Service Representative - Commercial Airplanes

Boeing International (India)

Toshio Ono

BGS Country Manager, Global Sales & Marketing, International Government Services

Boeing International (Japan)